Confidentiality Policy

1. Privacy policy
1.1 The team of takes the security and protection of personal data of visitors to our site extremely seriously. We hereby inform you how and for what purposes we will process personal information submitted by you in order to use our site.

2. Collection of personal information
2.1 The team may collect, store and use the following types of personal information when you use the site:

(А) Information about your computer or device that you use when you visit our site (including IP address, geographic location, browser type and version, operating system, length of visit, subpages visited);
(B) When registering on our site, we may collect information that you provide to us upon registration (names, email and other means of contact);
(C) Information you submit to book an appointment for a consultation

(D) Information contained in or related to any communication made / sent through our website (including the content of the communication, metadata related to the communication);

(Е) Any other personal information that you have provided to us in order to use the functionality of the site;

2.2 In case you use the site on behalf of a third party, any sharing of information representing personal data within the meaning of Bulgarian and European legislation should be provided only with the express consent of this person. The team is not responsible for information about third parties submitted by a user without their consent.

3. Use of your personal data
3.1 All data shared by you will be used for the purposes set out in this policy.

3.2 We may use your personal information to:

(A) Administration and maintenance of our site. 

(B) Optimizing its functionality for better use.

(C) In view of the use of our site and its functionalities – To make an appointment for a consultation or send an inquiry to our team. 

(D) To send messages to users regarding the functionalities of the site, including confirmation of an appointment for consultation or to check the status of a case filed by you.

(E) To send email notifications that you have requested or are expecting;

(F) To send marketing communications related to our business that we believe may be of interest to you

3.3 The team of will not provide information to third parties, which are personal data within the meaning of Bulgarian and European legislation, regardless of the purposes without your explicit consent.

4.  Disclosure of personal information
4.1 The team of may provide your personal information only in the cases provided by law, in view of the functioning of the site and fulfillment of our legal requirements as a processor of personal data.

4.2 The team may share personal data in the following cases. Except as provided in this policy, we will not provide personal information to third parties.

(А) In cases required by law by a competent authority;

(B) In connection with any current or future legal proceedings;

(C) To use or protect our legal rights (including providing information to others for anti-fraud purposes;

5. Saving personal information

5.1 All data provided by you in connection with the use of our website will be processed and stored only for the purposes set out in this policy.

5.2 The personal data provided will not be stored longer than the achievement of the objectives set out in this policy or in accordance with legal requirements.

6.  Protection of personal information

6.1 The team will take all necessary technical and organizational measures appropriate to the type of information to prevent the loss, misuse or deletion of your personal information.

6.2 All shared information through the site is stored on password-protected servers stored under the appropriate technical security conditions.


7.1 The team has the right to update and change this policy periodically by publishing an updated version with the date of the last change on our website.

7.2 The team may additionally inform you of any changes in the privacy policy by e-mail or other means of communication established by you when using the functionalities of the site.

Your rights

8.1 You, as a visitor to the site, have the right to request the provision of any personal information we hold about you in connection with the visit and use of the site. Please note that the provision of such information may be subject to:

(А) Payment of costs if the information is to be sent on a physical medium or in another way that requires additional costs.

(B) In order for you to implement your rights in relation to your personal data, our team may request the verification of your identity, in order to comply with the legal requirement to provide personal data only to the persons concerned.

8.2 The team may provide you with personal data only to the extent permitted by law.

8.3 You have the right to inform us explicitly if you do not wish your data to be used for marketing purposes or to receive information about our latest offers.

9. Update information

The information you provide is subject to update. In order to use for the stated purposes with which you agree, you should inform us in cases where this information has been changed.

10. Cookies 

10.1 The website uses cookies.

10.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser.                 The ID is then sent back to the server each time one of the server pages loads.

10.3 Cookies are two types of “permanent” cookies or “session” cookies.

Persistent cookies are subject to storage by the appropriate web browser you use and will remain valid until the expiration date, unless they are deleted by the user before the expiration date;

The session cookie expires at the end of each individual user session when the web browser is closed.

10.4 Cookies do not normally contain this type of information that allows a user to be personally identified, but personal information stored about you may be related to the information stored in the cookies received.

10.5 The site uses both types of cookies. Most browsers allow cookies to be blocked. The user is free to block them at any time, and you have the right to do so. If you choose to block cookies, this would have a negative impact on the use of the site’s functionality.